Terms of service

1. Acceptance

By creating a TutuTerm account, by using the software, or by paying an invoice for it, you accept these terms on behalf of the studio you represent. If you do not accept them, do not use the service. The agreement is between your studio and MLJ, SASU, a French simplified joint stock company registered under SIREN 934 769 837, whose full details appear on the legal notice.

2. What the service is

TutuTerm is a hosted web application for ballet and dance schools. It provides term and class setup, public class schedules with seat limits, dancer registration and placement into classes with teacher notes, collection of costume measurements from families, export of size runs for costume vendors, staged recital fee schedules with dated charges, sibling and multi class rate rules, recital week rosters and running orders, and, on the appropriate plan, roll up across two locations. The service is delivered over the internet as software as a service. We provide no hardware, no costumes and no payment processing of our own: card and ACH charges run through your own Stripe or Square account under your agreement with that processor.

3. Accounts and eligibility

You must be at least 18 years old and authorized to act for your studio to open an account. You are responsible for the accuracy of the account details you give us, for keeping login credentials confidential, and for everything done under your account by the staff you invite. Tell us promptly at jimenezjulien42@gmail.com if you believe an account has been accessed without permission. You are responsible for having the right, under your own agreements with families, to enter dancer and guardian records into the service.

4. Acceptable use

Use the service for running your dance school. Do not attempt to breach or test the security of the platform, do not reverse engineer or copy the software, do not resell or sublicense access, do not use the service to send unsolicited bulk messages, and do not upload material that is unlawful or that infringes someone else's rights. Do not store payment card numbers or government identification numbers in free text fields. We may suspend an account that puts the platform or other studios at risk, and where circumstances allow we will contact you before we do.

5. Subscription and billing

TutuTerm is offered on three published plans, billed monthly in United States dollars: One Studio at $45 per month, Studio Plus at $95 per month, and Two Locations at $189 per month. The plan you select is charged in advance on the same day each month, starting on the day the subscription begins. There is no setup fee, no annual commitment and no percentage taken from tuition or recital fees collected by your studio. Prices are exclusive of any sales tax or VAT that may apply, which is added where the law requires it.

We may change published prices for future billing periods and will give at least 30 days notice by email to the account address before a change affects you. Moving between plans takes effect immediately, with the difference prorated on the next invoice. If a payment fails, we retry and notify you; if it remains unpaid after 14 days, we may suspend access until it is settled, while keeping your data intact.

6. Cancellation

You may cancel at any time from the billing screen in your account, with no exit fee and no notice period. Cancellation takes effect at the end of the current monthly billing period, and the service stays fully available until then. Amounts already paid for the current period are not refunded, since the service was available to you for it. After cancellation your account remains readable for 60 days so you can export rosters, balances and measurement archives, and it is deleted after that unless you ask us to keep it. We may terminate this agreement for a serious or repeated breach of section 4, with notice and an opportunity to correct it where the breach allows for one.

7. Your data

Everything your studio puts into TutuTerm remains your studio's property. We claim no ownership of dancer records, class structures, fee plans or measurement data, and we do not sell them or use them to advertise to your families. We process that data only to provide the service and to support you with it, and we act as your processor for personal data of dancers and guardians. You can export your data as CSV at any time without asking us. Aggregated, de identified statistics that cannot identify a studio, a dancer or a family may be used to improve the product.

8. Availability and support

We aim for 99.9 percent monthly availability outside announced maintenance, and we do not perform planned maintenance during a studio's declared open enrollment window without notice. Support is by email, with a reply target of one business day and faster handling for anything blocking enrollment or a recital order. Availability targets are commitments of effort and diligence, not a guarantee of uninterrupted service.

9. Warranty disclaimer

The service is provided as it is and as available. To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose and non infringement. We do not warrant that the service will be free of every error, or that it will meet a requirement you have not told us about. You remain responsible for reviewing placements, size runs and fee schedules before you act on them.

10. Limitation of liability

To the extent permitted by law, neither party is liable for indirect or consequential loss, including lost profit, lost enrollment, lost data where a current export was available to you, or loss of goodwill. Our total liability for any claim arising from this agreement is limited to the fees you paid us in the twelve months before the event giving rise to the claim. Nothing here excludes liability that cannot be excluded under French law, including liability for fraud or for death or personal injury caused by negligence.

11. Indemnity

You agree to indemnify MLJ, SASU against claims, damages and reasonable costs arising from your use of the service in breach of these terms, from content you upload, or from a failure to hold the permissions you needed from families before entering their information.

12. Changes to these terms

We may update these terms as the product develops or as the law changes. Material changes are announced by email to the account address at least 30 days before they take effect, and the date at the top of this page is updated. Continuing to use the service after a change takes effect means you accept the revised terms. If you do not accept them, cancel before the effective date.

13. Governing law and contact

These terms are governed by French law. Any dispute that cannot be resolved amicably will be submitted to the competent courts of Paris, France. If a provision is held unenforceable, the rest remains in force. Questions about this agreement go to jimenezjulien42@gmail.com, or by post to MLJ, SASU, care of the publication director, Paris, France. See also the privacy policy.